Vacation Watch
Provide us the details of your property and the date ranges you will be gone. Once added to our database, your property will be added to our list of vacation watches for officers to check on (time-permitting).
Condition Report
Need to Report something unusual? Street lights out or any other potential safety issues. Provide us the details so we can take the necessary actions.
Bike Management
Provide us the details of your bicycle. Once added to our database, your bike information will be available to the police department in case of lost or stolen.
Pet Management
Provide us the details of your pet. Once added to our database, your pet information will be available to the police department in case of lost or stolen.
Business KeyHolder
If you are a local business, enter your contact information here for our records. In the event of an emergency, we will have quick access to your key holders.
At Risk Residents
If you are an At Risk Resident, or the primary contact. Enter your contact information here for our records. In the event of an emergency, we will have quick access to your details.

  • Vacation Watches have a 30 day maximum that they will be checked on.

  • Condition Report submissions are for Village maintained porperty only.

    • For problems with railroad crossing signals and traffic signals, please call Tri-Com Central Dispatch at 630-377-0911 to have a police officer respond to verify the problem.  Railroad crossing and traffic signal problems can have potentially involve dangerous situations requiring an immediate response by a police officer to avoid or limit the hazardour condition created by the malfunction until the appropriate maintenance company arrives to resolve the problem.

    • Street lights on wooden poles are usually maintained by ComEd.  You may report those directly to ComEd on their Report a Street Light Outage website.

    • State routes such as Illinois route 31 and 25 and their street lights/signs are maintained by the Illinois Department of Transportation (IDOT).

    • County routes and their street lights/signs are maintained by Kane County Department of Transportation (KDOT) or you may call 630-584-1170.  KDOT routes in the village are:

      • McLean Blvd - Spring St and north.  South of the intersection to Illinois Route 31 is maintained by IDOT currently.

      • Randall Road

      • Silver Glen Rd

      • Stearns Rd

    • McDonald Rd is maintained by the Elgin Township Road District.

    • S. Gilbert St south of the Village limits is maintained by the St. Charles Township Highway Department.

If this is an emergency, please call 911