Easily enter the list of users/employees you want to utilize the QA Tracker. You have ability to flag certain users as "evaluators", this will allow certain employees to also have access to create quality assurance evaluations.

With three different user role options, there is an access level for all users:

Administrators have full access to QA Tracker, managing employees, creating custom forms, performing evaluations and full access to the reports and dashboards.

Supervisors have all the same access as Administrators except for the Manage Account module.

User Role are for the employees, and their access is limited to only seeing their personal dashboard. This gives them the ability to see their performace, review past evaluations and learn from their past activities.

When creating custom quality assurance evaluation forms, the administrator has the ability to customize categories.

Your evaluation forms can be modified at any point with the ability to enable and disable  categories and questions.

Manage Categories:
Create Categories and determine what type of answers you will allow for this category: Yes, No, N/A, or Refused.

Manage Questions:
When creating question, you will apply "points" to each question. Manageing points will allow you to weigh each question based on importance.