Most states require that you have a dedicated page on your website for citizens to learn about your professional standards, as well as give them direction to submitting a compliment or complaint.
The Professional Standards Tracker allows you to link your website to the system where you can keep track of submissions and provide a consistent environment for record keeping.
How It Works:
Link from your department website to the Public Portal.
You choose if you want to offer both Compliments and Complaints.
Resident will fill out form and submit to the department.
Notification will be sent via email to supervisors to review the submission in a timely manner.
Public submission will display in the Professional Standards Tracker and allow supervisors to review, take action, and
disposition as needed.