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Business Keyholder Software For Public Safety

Finally... An easy way to manage and share your keyholders with Police, Fire and Dispatch.

Every Police Department and Fire Department have a relationship with the businesses in their community. FRONTLINE’s “Business Keyholder” module provides a database of vital information at the touch of their fingertips. Business contact information including names, addresses, phone numbers, cell phone numbers and 2nd & 3rd contact people can be stored in case of an emergency situation. Police and Fire Departments have immediate access to this information which can change the course of action necessary. A simple search of the business name or location will allow this information to be obtained in real time.  No need to call dispatch and wait for the results. This is a great opportunity for interaction between first responders and local business owners when time is of the essence.


Business Keyholders Video Tutorial


Access your keyholder records with confidence

Police, Fire and Dispatch have access to the same keyholder information.

• Police/Fire/Dispatch/etc. can all work from the same, most up-to-date, keyholder data
• Easy address/business search features
• Automated emails can be scheduled to be sent to business owners giving them access to update their own records
• Manually request a keyholder for updated record


Manage keyholder data for quick access when needed

Easily Add / Edit / Delete keyholder records to ensure most up-to-date records

• Users can create new keyholder entries directly from the module
• Select if keyholder is a business or residential
• Identifying keyholders with cameras could help in investigations


Map keyholders to pinpoint their location

Track the location of the keyholders & if they have surveillance cameras

• Great tool to assist with police investigations
    • Identify the location of the incident
    • Select the location from the map view
    • View all surrounding keyholders
    • Easily isolate keyholders with security cameras


Identify property owner & tenants from same location

Easily access the building owner from the keyholder details page

• Can mark a keyholder entry as “Building Owner” to differentiate them from tenants at the same address
• Creates a link to the building owner on each of the units within that building for easy reference
• Allows quick access to both tenant and owner keyholders along with location information


Invite Keyholders to create & manage their own records

Always stay current with keyholder information by giving the power to the public

• Invite the keyholder to create their own record with a single click
• Email recipient will receive a link to the public portal
• Business or resident will fill out the public portal form and submit for approval
• All portal entries will live in a “pending” status until approved by the agency


It's Easy to Keep Current Records of your Local Businesses

Let the business owners update their own records!

A great way to keep the most current records of your local businesses... never struggle with outdated information when you need it the most.


Manage how many times you want to ask the local businesses to update their records

Simply go to your Manage Business Keyholders Module:

Enable the auto-sending functionality which will send an email "to the primary businesses owner" which allows him to click on a link

Select the frequency you wish to send the update request (Annual, Semi-Annual, Quarterly)

Simply click Save, and the process will begin.

The email frequency will be determined by your selection as well as the create date of the business record in the Tool-Kit


Let the Took-Kit Handle the Rest

Now that you have enabled the auto-update feature... the rest is up to the Tool-Kit

The primary business owner will receive an email on behalf of your police department requesting them to click on a link to review the business information

The business owner can review, make edits and submit the updates on their company information

Once the form is submitted, the department keyholder record is updated in real-time